mm tn SHAPE

Leadership

Are you looking for someone to join your team, learn your business, and optimize it for maximum growth and profitability?

Innovation

Do you need a new approach to unsolved problems?

Technology

Are aging systems and operations creating delays or miscommunications in your business?

Logistics

Do you need to organize a complex operation involving many people, vehicles, facilities, or supplies?


 


 

@ Pilot Pool & Spa

  • Manage revenue, expenses, operations, sales, marketing, billing, purchasing, and customer service
  • Optimize schedules, equipment maintenance, and resources to improve efficiency and safety
  • Network with other owner-operators, technicians, and industry experts
@ Top Notch Delivery

  • Specific achievement: Personally overtook management of 3 poorly producing teams of 5-10 routes, developed optimization tools, and led each to smooth, productive operations within a year
  • Low-average non-peak week under direct supervision in 2019: 10,000 packages delivered (400 oversize), 2000 picked up, 6000 stops, per crew of 13 drivers
  • Analyze driver performance and optimize routes to increase efficiency and safety, in accordance with FedEx policies and U.S. DOT regulations, in 5 FedEx Ground and Home Delivery terminals
  • Organize staff, vehicles, and equipment resources for last mile delivery and first mile pickups
  • Provide both high-level and detailed logistical oversight for operations across the SF Bay Area
  • Hire, train, manage, and provide support for employees in a fast-paced and stressful workplace
  • Manage fleet, safety equipment, gas cards, payroll, project costs, daily/seasonal crew adjustments
  • Maintain constant effective communication with FedEx management, customers, and vendors
  • Assist FedEx employees with routing software and guide loaders for proper, effective sort results
@ Bee Green Recycling & Supply

  • Inspect, verify, and log incoming and outgoing material inventories per state regulations
  • Produce and manage three websites for the parent company and subsidiaries
  • Develop and maintain relationships with customers and vendors
  • Handle and verify cash flow from daily operations, operate forklifts and other heavy machinery, inspect for asbestos
@ Sequoia Technologies IMS

  • Prepare monthly performance analysis reports for management and for clients
  • Create sales, support, education and marketing pieces for print, web, and live digital display, including written documents, slide presentations, and videos
  • Collaborate with Accounting, Engineering, Project Management, Support and Sales departments
  • Manage up to 50 concurrent SEO campaign accounts with Salesforce CRM
  • Communicate with customers via telephone, email, and online chat platforms
The Master’s College, Santa Clarita, CA – earned June 2008
Major: Bachelor of Arts in Communication, Electronic Media

Santa Clara University, Santa Clara, CA September 2017 – December 2017
Credits earned: Accounting for Business Decisions, Intermediate Financial Accounting 1 & 2


Still not convinced?
Don’t take my word for it.

MikeHire me in Tennessee!